About Us
#PriorityFamily #PriorityLife #PriorityExcellence
“We are a family of roofers that live by excellence”
Anyone who works at Priority will tell you that working here is not just a job, but a family and lifestyle. We have created a culture centered around excellence and personal development.
We have full-time, staffed professionals in every division: in-house repair technicians, project managers, estimators, contractors, and fully staffed roofing crews.
To date we have 16 company trucks, 9 roofing crews, 3 staffed roof repair technicians, 6 project managers, 2 quality control managers, and a warehouse where we stock materials. Additionally, we have a solid office staff, a team of contractors, and estimators that are ready to go above and beyond to earn your business.
For us, customer service and excellence are not just a suggestion; it’s a way of life.
Our Dallas Team
Will Miller
Owner/President
My name is Will Miller, and I am the owner of Priority Roofing. For myself and my team, it is not, and it will never be about the money. Our number one priority is to treat every customer with honesty, integrity and a high level of customer service. I believe that you will be genuinely impressed with the experience of our crews, our project management, as well as our communication with you throughout every step of the process. It is truly my number one priority for my team to take care of you like I would my own family.
Michael Lombardo
General Manager
Hello, my name is Michael Lombardo. I am the General Manager here at Priority Roofing. I am proud to be a part of a company that take customer service and quality workmanship to an extraordinary level. My goal is to train all of our contractors with the knowledge they need to help you through the claims and contruction process from beginning to end with ease.We know how important your home is to you! We are confident you’ll feel comfortable with our team to get the job done effectively, with integrity and professionalism. You, as our customer, are our top priority!
Lawik Joundi
Office Manager
Commercial Division
Hernan Cubillos
Quality Control Manager
Hello, My Name is Hernan Cubillos. I am the Quality Control Manager of Priority Roofing’s Commercial Division. I have more than 20 years experience in customer service and project management. My Goal is to run a department that assures all of our customers the perfect execution of all projects, from inventory to the full completion of any repair after.
Our Austin Team
Micah McQueen
General Manager - Austin
Hi! My name is Micah McQueen. It is my honor to be the General Manager of Priority Austin. My goal is to ensure that every member of Priority Austin is equipped to represent our company well. I really believe you will find our team to be professional, knowledgeable, responsible, and friendly. We look forward to meeting you!
Victoria Miller
Office Manager - Austin
Hi there! I have been with Priority since we opened in 2016, and I am SO excited to be a part of our expansion into Austin! As we grow, our team is working hard to provide the highest level of quality and customer service possible. It is truly a joy to be a part of Priority and to serve each of our employees and homeowners!
Our Denver Team
Tim Hilgert
Branch Manager - Denver
Hello, my name is Tim Hilgert, General Manager of Priority Roofing- Denver. I take a great deal of pride in being part of an organization that will always put our clients’ needs and interests above everything else. Our team understands and takes seriously your decision to entrust us with taking care of the roof over your head. My goal as General Manager is to make sure every member of our team has the knowledge, tools and ability to provide a level of personal service and attention that will exceed all of your expectations from start to finish for the entire process.
John Kelly
Quality Control Manager - Denver
Hello, my name is JK. I am the Quality Control / Production Manager for Priority Roofing of Denver. I have been in the industry for the better part of a decade and am experienced in multiple types of roofing systems. I pride myself in seeing every job is executed in the highest quality and workmanship.
Katelyn Neil
Office Manager - Denver
Hi, my name is Katelyn! I have been a part of the Denver team since 2019 and it has been exciting watching this branch become what it is today. This is my first position in the construction industry, and I have been blown away by the transparency and integrity that I see from all sides. I enjoy implementing processes that will allow the team to scale, as well as continue to provide the customer service Priority is known for!
Our Houston Team
Jason Abney
General Manager - Houston
Hello, my name is Jason Abney, and I’m the General Manager of Priority Roofing in Houston, TX. It is an honor to work and serve with a company that prides itself on making every customer top priority. My mission as General Manager is to train and equip all our contractors to give you, the customer, the absolute best in workmanship and customer service. Your home is the one of the single most important investments you’ve made in life and I’ll see to it that we live up to the five star service it and you deserve. It is my goal to equate taking care of you with that of taking care of my own family. Thank you in advance for allowing Priority Roofing to serve you.
Susanna Abney
Office Manager - Houston
My name is Susanna Abney and I am thrilled to be a part of Priority’s expansion in the Houston area. Being from Houston myself, I have a close tie to the people and culture of the area. With Priority, we desire nothing less than to give our customers the very best in quality, service, and satisfaction. Our office team is working hard to ensure seamless processes from start to finish for our customers and team members alike. We look forward to serving you!
Our Tyler Team
John Faue
General Manager - Tyler
Hello, I’m John Faue, the Owner and General Manager at Priority Roofing of Tyler. I have faithfully served our community’s restoration needs for over 30 years, bringing families home to a safe and beautiful environment. I am excited to build a great team in East Texas that will serve families in their time of need. Priority Roofing is changing the lives of our customers and of our team one family at a time. From our family to yours, we are thankful for you and look forward to serving you.
Cody Wilcox
Office Manager - Tyler
My name is Cody Wilcox and I am the Office Manager at Priority Roofing of Tyler. I have served the roofing industry for nearly two decades and have found that Priority Roofing exceeds my expectations at every turn. Priority Roofing is well managed from the top down, in service to both team members and customers alike. We proudly welcome new faces to the Priority family, whether you want to work with us or allow us to serve your family!
Jacob Manning
Sales Manager - Tyler
My name is Jacob Manning, and I serve as the Sales Manager for the Tyler branch of Priority Roofing. I can tell you from my own personal experience that the attention to detail, customer service, and management protocol sets Priority Roofing apart from the rest of the industry. My goal as Sales Manager is to equip and train our team with both on-site and offsite skills. This includes pushing excellence in both workmanship and stewardship on the job, as well as at home. I believe this can only carry over to how we value and treat our customers with honesty, integrity, and servanthood as we would our own families.I’m very thankful to be a part of Priority Roofing!
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“Customer service is our number one priority, and we are committed to excellence”