About Us
#PriorityFamily #PriorityLife #PriorityExcellence
“We are a family of roofers that live by excellence”
Anyone who works at Priority will tell you that working here is not just a job, but a family and lifestyle. We have created a culture centered around excellence and personal development.
We have full-time, staffed professionals in every division: in-house repair technicians, project managers, estimators, contractors, and fully staffed roofing crews.
To date we have 16 company trucks, 9 roofing crews, 3 staffed roof repair technicians, 6 project managers, 2 quality control managers, and a warehouse where we stock materials. Additionally, we have a solid office staff, a team of contractors, and estimators that are ready to go above and beyond to earn your business.
For us, customer service and excellence are not just a suggestion; it’s a way of life.
Our Dallas Team
Will Miller
Owner/President
My name is Will Miller, and I am the owner of Priority Roofing. For myself and my team, it is not, and it will never be about the money. Our number one priority is to treat every customer with honesty, integrity and a high level of customer service. I believe that you will be genuinely impressed with the experience of our crews, our project management, as well as our communication with you throughout every step of the process. It is truly my number one priority for my team to take care of you like I would my own family.
Michael Lombardo
General Manager
Hello, my name is Michael Lombardo. I am the General Manager here at Priority Roofing. I am proud to be a part of a company that take customer service and quality workmanship to an extraordinary level. My goal is to train all of our contractors with the knowledge they need to help you through the claims and contruction process from beginning to end with ease.We know how important your home is to you! We are confident you’ll feel comfortable with our team to get the job done effectively, with integrity and professionalism. You, as our customer, are our top priority!
Rachael Hensley
Office Manager
My name is Rachael Hensley. I have been with Priority Roofing for a little over 2 years. I have never worked with a company that aims to provide such quality service and has so much integrity. As office manager, it is my goal to implement processes that make working with our office staff a smooth experience for all involved. My hope is that the culture of honor and respect we have created within the company will be felt as we interact with our customers.
Commercial Division
Hernan Cubillos
Quality Control Manager
Hello, My Name is Hernan Cubillos. I am the Quality Control Manager of Priority Roofing’s Commercial Division. I have more than 20 years experience in customer service and project management. My Goal is to run a department that assures all of our customers the perfect execution of all projects, from inventory to the full completion of any repair after.
Our Austin Team
Micah McQueen
General Manager - Austin
Hi! My name is Micah McQueen. It is my honor to be the General Manager of Priority Austin. My goal is to ensure that every member of Priority Austin is equipped to represent our company well. I really believe you will find our team to be professional, knowledgeable, responsible, and friendly. We look forward to meeting you!
Victoria Miller
Office Manager - Austin
Hi there! I have been with Priority since we opened in 2016, and I am SO excited to be a part of our expansion into Austin! As we grow, our team is working hard to provide the highest level of quality and customer service possible. It is truly a joy to be a part of Priority and to serve each of our employees and homeowners!
Our Denver Team
Tim Hilgert
Branch Manager - Denver
Hello, my name is Tim Hilgert, General Manager of Priority Roofing- Denver. I take a great deal of pride in being part of an organization that will always put our clients’ needs and interests above everything else. Our team understands and takes seriously your decision to entrust us with taking care of the roof over your head. My goal as General Manager is to make sure every member of our team has the knowledge, tools and ability to provide a level of personal service and attention that will exceed all of your expectations from start to finish for the entire process.
John Kelly
Quality Control Manager - Denver
Hello, my name is JK. I am the Quality Control / Production Manager for Priority Roofing of Denver. I have been in the industry for the better part of a decade and am experienced in multiple types of roofing systems. I pride myself in seeing every job is executed in the highest quality and workmanship.
Katelyn Neil
Office Manager - Denver
Hi, my name is Katelyn! I have been a part of the Denver team since 2019 and it has been exciting watching this branch become what it is today. This is my first position in the construction industry, and I have been blown away by the transparency and integrity that I see from all sides. I enjoy implementing processes that will allow the team to scale, as well as continue to provide the customer service Priority is known for!
Our Houston Team
Jason Abney
General Manager - Houston
Hello, my name is Jason Abney, and I’m the General Manager of Priority Roofing in Houston, TX. It is an honor to work and serve with a company that prides itself on making every customer top priority. My mission as General Manager is to train and equip all our contractors to give you, the customer, the absolute best in workmanship and customer service. Your home is the one of the single most important investments you’ve made in life and I’ll see to it that we live up to the five star service it and you deserve. It is my goal to equate taking care of you with that of taking care of my own family. Thank you in advance for allowing Priority Roofing to serve you.
Susanna Abney
Office Manager - Houston
Coming Soon!
TBA
General Manager - Tyler
TBA
Office Manager - Tyler
TBA
Sales Manager - Tyler
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“Customer service is our number one priority, and we are committed to excellence”